Privacy Policy

ENGLISH VERSION

1. Introduction

Welcome to 7TASKS ("we," "our," or "us"). We are committed to protecting your personal information and your right to Privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Company Information: - Company Name: 7task - Address: [Yenibosna Merkez Mah. 29 Ekim Cad. A2 No:7 Iç Kapı No: 13 Bahçelievler / Istanbul / Türkiye] - Contact Email: oguz.caputlu@7task.com.tr - Data Protection Officer: dpo@7task.com

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Full name, email address, phone number, date of birth.
• Identity Verification: Government-issued ID, passport, residency documents.
• Property Information: Property ownership documents, rental agreements, unit details.
• Financial Information: Bank account details, payment card information, transaction history.
• Profile Information: Profile photo, preferences, communication settings.

2.2 Information Collected Automatically

• Device Information: Device ID, model, operating system, app version.
• Usage Data: Features used, time spent, interaction patterns.
• Location Data: GPS location (only when within property premises and with permission).
• Log Data: IP address, access times, app crashes, system activity.

2.3 Information from Third Parties

• Payment Processors: Transaction confirmations, payment status.
• Property Management: Ownership verification, resident status.
• Identity Verification Services: ID validation results.

3. How We Use Your Information

We use your personal information for:

3.1 Service Delivery

• Creating and managing your account.
• Processing payments and financial transactions.
• Providing property management services.
• Facilitating maintenance requests.
• Enabling community features.

3.2 Communication

• Sending payment reminders and receipts.
• Notifying about maintenance and emergencies.
• Sharing community announcements.
• Providing customer support.

3.3 Improvement and Analytics

• Analyzing usage patterns to improve services.
• Troubleshooting technical issues.
• Developing new features.
• Conducting user research.

3.4 Legal and Security

• Complying with legal obligations.
• Preventing fraud and unauthorized access.
• Enforcing terms of service.
• Protecting rights and safety.

4. Information Sharing and Disclosure

We share your information only in these circumstances:

4.1 With Your Consent

• When you explicitly agree to share.
• For features you choose to use.

4.2 Service Providers

• Payment Processors: To process transactions.
• Cloud Services: For data storage (AWS/Google Cloud).
• Analytics Providers: For app improvement.
• Communication Services: For notifications.

4.3 Property Management

• Site administrators (limited access).
• Maintenance teams (for service requests).
• Security personnel (for access control).

4.4 Legal Requirements

• Law enforcement (with valid legal request).
• Regulatory authorities.
• In response to legal process.
• To protect rights and safety.

4.5 Business Transfers

• In case of merger or acquisition.
• During bankruptcy proceedings.
• As part of business assets.

We NEVER sell your personal information to third parties.

5. Data Security

We implement robust security measures:

• Encryption: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access Control: Role-based permissions, multi-factor authentication.
• Infrastructure: Secure cloud hosting with SOC 2 compliance.
• Monitoring: 24/7 security monitoring and intrusion detection.
• Audits: Regular security assessments and penetration testing.

6. Data Retention

We retain your information for:

• Active Accounts: As long as you use our services.
• Financial Records: 7 years (legal requirement).
• Closed Accounts: 1 year after closure.
• Marketing Data: Until you opt-out.
• Legal Holds: As required by law.

7. Your Rights and Choices

You have the right to:

7.1 Access and Portability

• Request a copy of your personal data.
• Receive data in machine-readable format.
• Transfer data to another service.

7.2 Correction and Deletion

• Update incorrect information.
• Request deletion of your account.
• Remove specific data points.

7.3 Control and Consent

• Opt-out of marketing communications.
• Disable location services.
• Manage notification preferences.
• Withdraw consent for data processing.

7.4 Restrictions and Objections

• Restrict certain data processing.
• Object to automated decision-making.
• Lodge complaints with authorities.

To exercise these rights, contact: oguz.caputlu@7task.com.tr

8. Children's Privacy

7task is not intended for children under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will promptly delete it.

9. International Data Transfers

Your data may be transferred to and processed in countries other than Iraq. We ensure appropriate safeguards are in place:

• Standard contractual clauses.
• Adequacy decisions.
• Privacy Shield frameworks (where applicable).

10. Cookie Policy

Our mobile app does not use cookies. Our website uses essential cookies for: - Session management - Security purposes - User preferences

11. Third-Party Services

Our app integrates with: - Payment Gateways: [Gateway names] - Analytics: Google Analytics, Firebase - Push Notifications: Firebase Cloud Messaging - Maps: Google Maps (for location features)

Each service has its own Privacy policy.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via: - In-app notifications - Email - App update notes.

13. Contact Us

For Privacy concerns or questions: